Shipping Information
- Flat-Rate Shipping: $3.99 USD worldwide, automatically converted to your local currency at checkout.
- Free Shipping: Enjoy free shipping on all orders over $99.
- Fully Trackable: Every order comes with a real-time tracking number. Track your package on www.17track.net or through the link in your shipping confirmation email.
- Delivery Times: Reliable worldwide shipping, delivered in 7-14 days.
- Damage or Loss Covered: If your order is lost or damaged, we’ll reship it at no extra cost. Contact us at elitetrimgrooming@gmail.com for assistance.
Return & Refund Policy
- 30-Day Hassle-Free Returns: Return unused items in their original packaging within 30 days for a full refund or exchange.
- Easy Return Process:
- Start a return, please contact our customer support at elitetrimgrooming@gmail.com include the following: Your order number, Photos of the item (if defective or damaged), Reason for return.
- We will process your return and initiate your refund within 3 business days of receiving the returned goods.
- Refunds will be issued to the original payment method once the returned item is received and inspected.
- Refund Timeline: Refunds are processed within 3-5 business days after we receive your return. Depending on your bank or payment method, it may take an additional 5-10 business days for the refund to appear in your account.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In those cases, we’ll provide a prepaid return label.
Need More Details? Visit our full Refund Policy for additional information.
Customer Reviews
Honestly it’s good quality and this works nicely easy to use and it’s a decent price for what you get it’s size it good and it de tangles very well!!! The hair just come right off!!
Love the variety of things in this bush and cumb set
These work amazing on my Corgi! Really helps contain that double coat!
Nice set of grooming tools. Good solid handles. Nice comfortable fit in your hand. Easy to use. Easy on my hands and on my dog! Great product. Would order again.
I have a Husky and I really like this it has all the brushes that I guess you would need and since my husky sheds a lot I thought this would be perfect and it is
OUR FOOTPRINT
Champion Moments – Milan, Italy, July 2023
As the official scissors sponsor of the European Groomers Championship in Milan, EliteTrim tools helped top contenders deliver their finest work. 8 major competitions sponsored across Europe prove our dedication to the craft and the grooming community.
Masterclass in Motion – Tokyo, March 2024
At the EliteTrim Precision Grooming Workshop in Shibuya, Japan, our team shared advanced techniques with over 50 professionals. This marks our 12th grooming workshop across Asia, reinforcing our commitment to precision and trust.
The EliteTrim Pop-Up – New York City, November 2023
Our black-and-white themed pop-up in SoHo welcomed hundreds of pet owners to test the precision of EliteTrim scissors. Over 15 pop-up events held across North America bring our craftsmanship closer to every pet lover.
Grooming with Heart – Sydney, April 2024
At the Paws & Care Community Day in Darling Harbour, EliteTrim volunteers offered free grooming for rescued pets. This was our 5th charity event in Australia, proving our belief that every trim can change a life.